![]() Turn off the Mac, turn it on, and then wait for Sierra to fully load. Try to scan from the printer control panel. If the issue persists, continue to the next step. Double-click the Hewlett Packard or HP folder, and then double-click HP Utility. Under Scan Settings. 'LaserJet Pro P1102 paper jam', 'EliteBook 840 G3 bios update' Search help. I have followed your instructions to a 'T' but am having trouble getting HP Utilities to show many options. Under settings it states 'general and supply levels' nothign more to lead me to scan function. At the moment all I have installed is the Easy Scan but is remains blanlk and does nto pick up the printer. I now have printer connected directly with ethernet cable to router and directly with USB cable to computer. Still cannot get Utilities to show with any info as you indicated. Any sugestions? I will delete all and start over in case there was some corruption in the first download. I may not have latest software as old macbook worked well in all functions with El Capitan. I have deleted and reinstalled all which loaded utilities and easy scan. Still the attempts to load software on the printer stops at about 70% loaded saying there is an error but nothing specific. So still tryign to get this LaserJet M1522nf to allow me to scan to the compter as it did prior to buying this macbook running Sierra. Must admit I get a little dizzy going through all the HP pages and still no solution. Any help appreciated. Not sure if Sierra is not compatable with this older printer model. If I cna print why cannot I not scan?? Hours into this problem but no further ahead. ![]() The problem is probably that you in MacOS High Sierra are not allowed to write to /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/Resources/ macOS High Sierra adds a lot of secure system locations that are blocked for access, even for root. Rewrite the script to create the PPD file in the computer domain (/Library), not in the secured system domain. A more suitable location would be /Library/Printers/PPDs/Contents/Resources Not saying that this is the main reason that the printing doesn't work, but it is just not possible for the script to write the PPD file in macOS High Sierra. Not yet - currently updating test Macs with macOS 10.13.1 release (released last night - macOS 10.13.2 beta now available). Unfortunately that's not it. We don't believe that command has an effect on the printers (the way we deploy them anyway) unless they're shared / added as a localhost printer. Regardless we do include this in our printer scripts, which achieves the same. -o auth-info-required=negotiate From memory this is to prevent the paused 'Hold for Authenitcation' queue for end users. Will update our experience with macOS 10.13.1 tomorrow. I found a possible fix (disable SMB3), as described by TXHaflaire here, In short, I created a file /etc/nsmb.con with content (and restarted) [default] protocol_vers_map=2 Have not seen the messages anymore.
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